Request access to a folder or mailbox

How to get permission to files, mailboxes and calendars.

Updated September 21, 2026

  1. Get the approval of your manager, or of the owner of the folder.
  2. Open a ticket that names the folder, mailbox or calendar.
  3. Say what level of access you need, such as read only or edit, and who approved it.

We may ask you to confirm the request by phone.

Good to know

We do not add access without approval from someone at your business who is allowed to give it.