Tell us about a new hire or a departure

What we need to set up a new person, or to remove someone the same day.

Updated September 21, 2026

Give us as much notice as you can. Send the details in a ticket, or call or text us.

New hire

  • Full name and job title.
  • Start date.
  • The email address you want them to have.
  • What they need access to, such as shared folders, software and printers.
  • Whether they need a computer, a phone or other equipment.
  • Who at your business approved the request.

Departure

  • Full name and last day, and the time if it matters.
  • Who should take over their email and files.
  • Whether to keep their mailbox for a while.
  • Equipment that needs to be returned.

We remove a departing person's access the same day, as long as we know in time.

Careful

If someone is leaving on bad terms, call or text us at (231) 884-7146 before they are told, so we can lock their access as the conversation starts.