Find your computer name and Windows version

Details that help us find your computer and fix it faster.

Updated September 21, 2026

When you open a ticket, your computer name lets us find your machine straight away.

  1. Open Settings, choose System, then scroll down and select About.
  2. The Device name is at the top. Windows specifications further down shows the edition and version.
  3. Some computers show a serial number here too. It is also on a sticker on the bottom or back of the computer.