Accounts and sign-in
Passwords, multi-factor, and signing in to your computer and Microsoft 365.
- Reset your Microsoft 365 passwordChange your password if you know it, or reset it if you have forgotten it.
- Set up multi-factor sign-in on your phoneAdd the Microsoft Authenticator app so a stolen password alone cannot open your account.
- Add your work email to your phoneSet up the Outlook app on an iPhone or Android phone.
- You cannot sign in to your work computerChecks to try when Windows will not accept your password or PIN.
- Forgot your Windows PINSet a new PIN from the sign-in screen.
- Sign in with your face or fingerprintSet up Windows Hello so you can skip typing your password.
- Move Microsoft Authenticator to a new phoneHow to keep your work sign-in working when you get a new phone.
- Use Microsoft 365 in your web browserReach your email, files and Office apps from any computer, without installing anything.
- Sign in with the right Microsoft accountWhat to do when Microsoft asks whether you mean your work or personal account.