Send sensitive information safely

Social Security numbers, card numbers and other private details need more care than a normal email.

Updated September 21, 2026

Regular email is like a postcard. It can be forwarded, copied and read on the way. Do not send Social Security numbers, payment card numbers, bank details, passwords or health information by regular email or text.

Safer ways

  • Say it by phone to a person you know is the right one.
  • Share a OneDrive link with a specific person, and give them any password by phone, not in the same message.
  • Use the other company's own secure portal if they have one.
  • Ask us if your business needs a secure way to send private files. We can help set one up.
Careful

The same goes for our help desk. Do not put Social Security numbers, card numbers or health information in a ticket.