The internet is down
Quick checks, and how to keep working while it gets fixed.
- Check whether it is just you. Try a website on your phone using mobile data, and ask a coworker.
- Look at the lights on the internet equipment. Note which lights are on, off or red, but do not restart anything yet.
- Check your internet provider's outage page or app, using your phone.
- Call or text us at (231) 884-7146. We may be able to tell you what to do next.
Keep working
Use your phone as a hotspot. See Phone Wi-Fi and hotspot. Email and files in Microsoft 365 work anywhere you have a connection.
Careful
Never press a reset button on network equipment.