Outlook keeps asking for your password

What to try when the password box keeps coming back.

Updated September 21, 2026

This often happens after a password change, or when your computer cannot reach Microsoft.

  1. Close the password box and wait a minute. After you wake the computer or join a new network, it may need a moment.
  2. Check your internet connection.
  3. Sign in to office.com with the same password. If that fails, your password was changed or has expired. Follow Reset your Microsoft 365 password.
  4. If the website works, restart your computer and open Outlook again.
  5. Enter your password once, approve the sign-in on your phone, and choose to stay signed in if asked.
Careful

Do not keep typing your password again and again. Repeated attempts can lock your account.

Good to know

If it keeps coming back after all that, take a screenshot of the message and open a ticket.