No sound or microphone in a meeting

Fix problems hearing others, or being heard.

Updated September 21, 2026

  • They cannot hear you. Check that you are not muted. The microphone button should not have a line through it.
  • You cannot hear them. Check your volume, and the speaker or headset you selected.
  1. In the meeting, open More, then Settings, then Devices.
  2. Choose the right speaker and microphone from the lists, and use the test option.
  3. If it still fails, leave the meeting and rejoin.
  4. Check Windows permissions. See Microphone or webcam is not working.
Good to know

Hearing an echo? Use a headset, or mute yourself when you are not speaking.